Oompa Baby Toys

A deeper dive into oompa.com

Common questions asked about www.oompa.com

What are Play Points and what happens to them?

Play Points are a loyalty program offered by Oompa Toys. They are earned by making purchases on our website and can be redeemed for discounts on future purchases. If you have accumulated Play Points on www.oompa.com, don't worry! Your Play Points will still be valid and can be used on our new website, Bella Luna Toys. Simply create an account on Bella Luna Toys using the same email address you used on Oompa Toys, and your Play Points will be transferred automatically.

What are the shipping options and costs?

We offer various shipping options to ensure your order arrives in a timely manner. The shipping cost is calculated at checkout based on the weight and destination of your order. We also offer free shipping on orders over a certain amount. You can find more information about our shipping options and costs on the Shipping page of our website.

Can I return or exchange a product?

Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return the product within a specified timeframe for a refund or exchange. Please note that certain conditions apply, such as the product being in its original condition and packaging. For more details on our return and exchange policy, please visit the Returns & Exchanges page on our website.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. During the checkout process, you will have the option to add gift wrapping to your order. Our gift wrapping is beautifully done and adds a special touch to your gift. If you have any specific requests or instructions for the gift wrapping, you can leave a note in the 'Special Instructions' section at checkout.

How can I contact customer support?

We are here to assist you with any questions or concerns you may have. You can reach our customer support team by emailing us at support@oompa.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours. Your satisfaction is our top priority, and we are committed to providing excellent customer service.

Some reasons to choose oompa.com

Wide variety of toy brands

The company offers a wide range of toy brands, including HABA, Plan Toys, MAILEG, and more. This allows customers to find their favorite brands and discover new ones, ensuring a diverse selection of toys to choose from.

Focus on wooden toys

One of the selling points of the company is its emphasis on wooden toys. Wooden toys are known for their durability, eco-friendliness, and timeless appeal. By offering a selection of wooden toys, the company caters to customers who prefer this type of toy material.

Games and dolls available

In addition to toys, the company also offers a variety of games and dolls. This expands the options for customers, allowing them to find not only toys but also interactive games and dolls for imaginative play.

Convenient shopping experience

The company has moved its store to Bella Luna Toys, providing customers with a seamless shopping experience. This relocation ensures that customers can easily find their favorite toys and continue to shop with the company at its new location.

Play Points program

The company offers a Play Points program, which rewards customers for their loyalty. This program allows customers to earn points with each purchase, which can be redeemed for discounts or other benefits. The Play Points program adds value to the shopping experience and encourages customers to continue shopping with the company.'